Usando la app Mail

Nota

La app Mail viene instalada con Nextcloud Hub por defecto, pero puede ser deshabilitada. Por favor, pregunte a su administrador por esta opción.

Administrando su cuenta de correo

Switch layout

Added in version 3.6.

1. Visit mail settings

2. Choose between List, Vertical split and Horizontal split

Añadir una cuenta de correo nueva

1. Habilite la app Mail desde las apps

2. Haga click en el ícono del sobre en la cabecera

3. Llene el formulario de inicio de sesión (automático o manual)

Change sort order

Added in version 3.5.

1. Visit mail settings

2. Go to Sorting

3. You can choose Oldest or Newest mail first

Nota

This change will apply across all your accounts and mailboxes

Mensajes programados

1. Haga click en el botón de mensaje nuevo en la parte superior izquierda de su pantalla

2. Haga click en el menú (…) de acciones en el compositor modal

3. Haga click en «enviar después»

Buzón prioritario

El buzón prioritario tiene 2 secciones Importantes y Otros. Los mensajes serán automáticamente marcados como importantes basado en los mensajes con los cuales Ud. interactuó o marcó como importantes. Al principio podría tener que cambiar manualmente la importancia de los mensajes para permitirle al sistema aprender, pero mejorará con el tiempo.

Todos los buzones

Todos los mensajes de las cuentas donde ha iniciado sesión, se mostrarán cronológicamente.

Ajustes de cuenta

Sus ajustes de cuenta tales como:

1. Aliases

2. Firma

3. Carpetas por defecto

4. Autorespondedor

5. Remitentes en los que se confía

6. ..y más

Puede conseguirse en el menú de acciones de la cuenta de correo. Allí podrá editar, añadir o eliminar ajustes dependiendo de sus necesidades.

Mover mensaje a la carpeta de correo no deseado

Added in version 3.4.

Mail puede mover un mensaje a una carpeta diferente cuando se marca como no deseado.

1. Visitar los ajustes de cuenta

2. Ir a carpetas por defecto

3. Verifique que una carpeta está seleccionada para los correos no deseados

4. Ir a ajustes de correo no deseado

5. Haga click en Mover mensajes a la carpeta de correo no deseado

Search in mailbox

Added in version 2.1.

At the top of the envelope list in any mail layout, there is a search field shortcut for searching email subjects. Starting from version 3.7, this shortcut allows you to search by subject, recipient (to), or sender (from) by default.

Advanced search in mailbox

Added in version 3.4.

You can access our advanced search feature through a modal located at the end of the search shortcut.

Enable mail body search

Added in version 3.5.

Mail bodies can now be searched, this feature is opt-in because of potential performance issues.

To enable it:

1. Visitar los ajustes de cuenta

2. Go to Mailbox search

3. Enable mail body search

Advertencia

If you want to also enable it for unified mailboxes you have to do so in Mail settings

By enabling it the main search box will now search in both subjects and mail bodies, and a separate Body option will appear in advanced search.

Delegación de cuentas

La app permite la delegación de cuentas de manera que un usuario pueda enviar correos en nombre de otro.

1. La delegación debe ser configurada en el servidor de correo por un administrador

2. Añada la otra dirección de correo electrónico como un alias para su propia cuenta de correo electrónico

3. Cuando envíe un correo electrónico, seleccione el alias como remitente

Advertencia

El correo enviado podría no ser visible para la cuenta original si este se guarda en su buzón «Enviados» personal.

Borrado automático de la papelera

Added in version 3.4.

La aplicación Correo puede borrar los mensajes de la papelera automáticamente después de un cierto número de días.

1. Visitar los ajustes de cuenta

2. Ir a borrado automático de la papelera

3. Ingrese el número de días después de los cuales los mensajes deberían ser eliminados

Deshabilitar la retención en la papelera dejando el campo en blanco o estableciéndolo a 0.

Nota

Sólo los correos eliminados después de habilitar la retención de la papelera serán procesados.

Redactar mensajes

1. Haga click en mensaje nuevo en la parte superior izquierda de su pantalla

2. Comience a escribir su mensaje

Recipient info on composer

Added in version 4.2.

When you add your first recipient or contact in the «To» field, a right pane will appear displaying the saved profile details of that contact. Adding a second contact will collapse the list, allowing you to select and expand any contact you added to view their details. If you prefer to focus solely on writing in the composer, you can hide the right pane by clicking the expand icon in the top-right corner. To show the right pane again, simply click the minimize icon in the same location.

Mention contacts

Added in version 4.2.

You can mention contacts in your message by typing @ and then selecting the contact from the list. By doing so the contact will be automatically added as a recipient.

Nota

Only contacts with a valid email address will be suggested.

Minimizar el modal de redacción

Added in version 3.2.

El modal de redacción puede ser minimizado mientras se escribe un nuevo mensaje, editando un borrador existente o editando un mensaje desde el buzón de salida. Simplemente haga click en el botón de minimizar en la parte superior derecha del modal o haga click en cualquier región fuera del modal.

Puede resumir su mensaje minimizado haciendo click en cualquier lugar en el indicador en la parte inferior derecha de su pantalla.

Pulse el botón de cerrar en el modal o en el indicador en la esquina inferior derecha para detener la edición de un mensaje. Se guardará un borrador de forma automática en su buzón de borradores.

Outbox

When a message has been composed and the «Send» button was clicked, the message is added to the outbox which can be found in the bottom left corner of the left sidebar.

You can also set the date and time for the send operation to a point in the future (see Scheduled messages)- the message will be kept in the outbox until your chosen date and time arrives, then it will be sent automatically.

The outbox is only visible when there is a message waiting to be handled by the outbox.

You can re- open the composer for a message in the outbox any time before the «send»- operation is triggered.

Nota

When an error occurs during sending, three error messages are possible:

Could not copy to «Sent» mailbox

The mail was sent but couldn’t be copied to the «Sent» mailbox. This error will be handled by the outbox and the copy operation will be tried again.

Mail server error

Sending was unsuccessful with a state than can be retried (ex: the SMTP server couldn’t be reached). The outbox will retry sending the message.

Message could not be sent

Sending might or might not have failed. The mail server can’t tell us the state of the message. Since the Mail app has no way to determine the state of the message (sent or unsent) the message will stay in the outbox and the account user has to decide how to proceed.

Acciones de buzón

Añadir un buzón

1. Abrir el menú de acciones de una cuenta

2. Haga click en añadir buzón

Añadir un buzón hijo

1. Abrir el menú de acciones de un buzón

2. Haga click en añadir un buzón hijo

Buzón compartido

Si un buzón fue compartido con Ud. con algunos permisos específicos, ese buzón se mostrará como un buzón nuevo con un ícono de compartir tal como se muestra a continuación:

Acciones del remitente

Crear un evento

Create an event for a certain message/thread directly via mail app

1. Abrir el menú de acciones de un remitente

2. Click More actions

3. Click Create event

Nota

Event title and an agenda is created for you if the administrator has enabled it.

Crear una tarea

Added in version 3.2.

Create an task for a certain message/thread directly via mail app

1. Abrir el menú de acciones de un remitente

2. Click more actions

3. Click create task

Nota

Las tareas se almacenan en los calendarios que lo soportan. Si no hay un calendario compatible puede crear uno nuevo con la app de calendario.

Editar etiquetas

1. Abrir el menú de acciones de un remitente

2. Haga click en Editar etiquetas

3. En el modal de las etiquetas, establezca/quite etiquetas

Change color for tags

Added in version 3.5.

Upon creating a tag, a randomly assigned color is automatically chosen. Once the tag is saved, you have the flexibility to customize its color according to your preferences. This feature can be found on the Tag modal action menu.

Delete tags

Added in version 3.5.

You now have the ability to delete tags that you have previously created. To access this feature:

1. Open the action menu of an envelope/thread.

2. Select Edit tags.

3. Within the tags modal, open the action menu for the specific tag you wish to delete.

Nota

Please note that default tags such as Work, To do, Personal, and Later cannot be deleted, they can only be renamed.

AI summary

Added in version 4.2.

When looking through your mailbox you will see a short AI generated summary of your emails as a preview.

Nota

Please note that the feature has to be enabled by the administrator

Acciones de mensajes

Darse de baja de una lista de correo

Added in version 3.1.

Algunas listas de correo y boletines permiten darse de baja fácilmente. Si la aplicación Mail detecta mensajes de dicho remitente, mostrará un botón Cancelar suscripción junto a la información del remitente. Haga clic y confirme para darse de baja de la lista.

Posponer

Added in version 3.4.

Posponer un mensaje o hilo lo mueve a un buzón dedicado hasta que la fecha de caducidad se alcanza y el mensaje o hilo se mueve de vuelta al buzón original.

1. Abrir menú de acciones de un remitente o hilo

2. Haga clic en Posponer

3. Seleccione por cuanto tiempo el mensaje o hilo debe ser pospuesto

Smart replies

Added in version 3.6.

When you open a message in the Mail app, it proposes AI-generated replies. By simply clicking on a suggested reply, the composer opens with the response pre-filled.

Nota

Please note that the feature has to be enabled by the administrator

Nota

Supported languages depend on the used large language model

Mail translation

Added in version 4.2.

You are able to translate messages to your configured languages similarly to Talk.

Nota

Please note that translation features have to be enabled on the server

Thread summary

The mail app supports summarizing message threads that contain 3 or more messages.

Added in version 3.4.

Nota

Please note that the feature has to be enabled by the administrator

Nota

Please note that this feature only works well with integration_openai. Local LLMs take too long to respond and the summary request is likely to time out and still create significant system load.

Filtering and autoresponder

The Mail app has a editor for Sieve scripts, an interface to configure autoresponders and an interface to configure filters. Sieve has to be enabled in the account settings.

Autoresponders

Added in version 3.5: Autoresponder can follow system settings.

The autoresponder is off by default. It can be set manually, or follow the system settings. Following system settings means that the long absence message entered on the Absence settings section is applied automatically.

Filter

Added in version 4.1.

Mail 4.1 includes a simple editor to configure filter rules.

Nota

Importing existing filters is not supported. However, all existing filters will remain active and unchanged. We recommend backing up your current script through the Sieve script editor as a precaution.

How to Add a New Filter

1. Open your account settings.

2. Verify that Sieve is enabled for your account (see Sieve server settings).

3. Click on Filters.

4. Select New Filter to create a new rule.

How to Delete a Filter

1. Open your account settings.

2. Ensure that Sieve is enabled for your account (see Sieve server settings).

3. Click on Filters.

4. Hover over the filter you wish to delete, then click the trash icon.

Tests

Tests are applied to incoming emails on your mail server, targeting fields such as subject (the email's subject line), from (the sender), and to (the recipient). You can use the following operators to define conditions for these fields:

• is: An exact match. The field must be identical to the provided value.

• contains: A substring match. The field matches if the provided value is contained within it. For example, «report» would match «port».

• matches: A pattern match using wildcards. The «*» symbol represents any number of characters (including none), while «?» represents exactly one character. For example, «report» would match «Business report 2024».

Actions

Actions are triggered when the specified tests are true. The following actions are available:

• fileinto: Moves the message into a specified folder.

• addflag: Adds a flag to the message.

• stop: Halts the execution of the filter script. No further filters with will be processed after this action.

Follow-up reminders

Added in version 4.0.

The Mail app will automatically remind you when an outgoing email did not receive a response. Each sent email will be analyzed by an AI to check whether a reply is expected. After four days all relevant emails will be shown in your priority inbox.

When clicking on such an email a button will be shown to quickly follow up with all recipients. It is also possible to disable follow-up reminders for a sent email.

Nota

Please note that the feature has to be enabled by the administrator.

Security

Phishing detection

Added in version 4.0.

The Mail app will check for potential phishing attempts and will display a warning to the user.

The checks are the following:

• The sender address saved in the addressbook is not the same as the one in the mail account

• The sender is using a custom email address that doesn’t match the from address

• The sent date is set in the future

• Links in the message body are not pointing to the displayed text

• The reply-to address is not the same as the sender address

Nota

Please note that the warning does not mean that the message is a phishing attempt. It only means that the Mail app detected a potential phishing attempt.

Internal addresses

Added in version 4.0.

The Mail app allows adding internal addresses and domains, and will warn the user if the address is not in the list, when sending and upon receiving a message.

To add an internal address:

1. Open the mail settings

2. Navigate to Privacy and security section

3. Enable the internal addresses by clicking on the checkbox

4. Click the Add internal address button

5. Enter the address or domain and click Add